The Tucson Airport Authority is committed to ensuring passengers and visitors have a low-stress and smooth travel experience using Tucson International Airport.
For Medical/Police Emergencies: Dial 911 from any courtesy phone or mobile phone to reach Tucson Airport Authority Police or Fire/EMT response.
The airport is operational 24/7 but the airlines, the Transportation Security Administration, food and beverage concessions, retail stores, rental car companies and others all set their own hours. Airlines usually open their check-in counters 2 to 2½ hours before their first scheduled departure and close after their final departure of the day. The TSA security checkpoints usually open by 4 a.m. and close with the last departure of the day. Passengers cannot be permitted to stay overnight on the concourses.
A Bank of America automatic teller machine (ATM) is located to the east of the Center Point on the ticketing level. It is pre-security. There are no ATMs on the concourses.
Fax and copy services are in the Lost and Found office in Baggage Claim on the lower level. It is open Monday-Friday 9 a.m.-4 p.m. except holidays. Call (520) 573-8156.
Computer Work Stations
Counters with electrical outlets suitable for laptops are located on the concourses. Free WiFi is available throughout the terminal.
Global Entry Enrollment Center
U.S. Customs and Border Protection has a Global Entry Enrollment Center at Tucson International Airport for persons wishing to participate in one of its Trusted Traveler programs – Global Entry, SENTRI, NEXUS and FAST. Applicants should first apply online at: http://www.cbp.gov/travel/trusted-traveler-programs. After receiving conditional approval, applicants may then schedule an interview at the Enrollment Center, 7150 S. Tucson Blvd., which is about 300 feet west of the terminal.
Information and Paging
Please call (520) 573-8100 for paging and information in the terminal.
Lost and Found
For complete information click here.
Rent machines for Smarte Carte luggage carts can be found at several locations in the terminal. For departing passengers they are outside at the curb on the departures (upper) level roadway and at the parking garage and Rental Car facility they are on the ground floor near the elevators. For arriving passengers on domestic flights there are several machines in Baggage Claim on the lower level and for international arrivals they are at the exit from the Federal Inspections Services facility. Cost is $4 per rental. There is a 25-cent reward for returning the luggage cart to a machine.
U.S. Postal Service mailboxes are located on the ticketing (second) level. One is located at the exit from the International Arrivals Welcome Lounge from the A Concourse and the other is located between the American Airlines check-in counter and the entrance to the TSA security checkpoint for the B Concourse. Both are outside of security.
Massage Chairs are available throughout the terminal.
Meeting rooms on the second level of the terminal, in the pre-security area, are available for rent. Please call (520) 573-8100 to reserve.
A Military Lounge is near Baggage Carousel 4 on the Baggage Claim (lower level). It is open 24/7 to current and former military and their dependents as they travel through Tucson International Airport. The phone number is (520) 573-8374. More information is here.
News and Gift Shops
Information about the retail shops can be found here.
Pet Relief Area
There are three pet relief areas for service animals and pets being transported. An outdoor area can be found outside east exit (near Arbuckles’ Coffee) of Baggage Claim on the lower level. Beyond the TSA checkpoints, pet relief areas can be found inside the restrooms on both concourses. Bags and a container for solid waste are provided.
Shoe shine stands are available on both concourses.
Designated smoking areas are outdoors at the far ends of both the ticketing and baggage levels of the terminal. Smoking or vaping of any type, including e-cigarettes, is not permitted anywhere in the terminal building.
Fly-Tucson-Free-WiFi is available throughout the terminal.
TAA Ambassadors, identified by their distinctive purple vests, are volunteer customer service representatives who can provide information and assistance to travelers. If you’re interested in volunteering for 2- to 4-hour shifts during the busiest times of the day – early mornings and mid-days, please fill out this ambassador application.