U.S. Customs and Border Protection / Fly Tucson

As the designated Port of Entry airport in Arizona, U.S. Customs and Border Protection (CBP) provides a full range of services at Tucson International Airport (TUS), including passenger and cargo processing as well as a Global Entry Enrollment Center.

In 2020, CBP at TUS processed 6,555 passengers on 1,430 international aircraft arrivals and more than $6.8 billion in value of international cargo. Due to the closure of Global Entry Enrollment Centers for five months due to COVID-19, the TUS office was able to conduct only 5,249 interviews, just 12.4% of the number done in 2019.

U.S. Customs and Border Protection at TUS has moved to 7081 S. Plumer Ave., which is at the base of the now decommissioned iconic air traffic control tower with T-U-C-S-O-N spelled out down its sides.

7081 S. Plumer Ave.
Hours: 7 a.m-8 p.m. daily (to report an aircraft arrival or for general information)
Phone (520) 799-8348

Driving Directions: From Valencia Road go south on either Plumer Avenue (there is no traffic signal at Plumer) or take Tucson Boulevard, the main entryway to the airport terminal, and turn right on East Airport Drive (signage toward the Cell Phone Waiting lot) and continue to Plumer where you will turn left.
Parking: Free parking is available adjacent to the office.

Passenger Processing

Hours: 7 a.m.-8 p.m. daily (additional hours are available with advance notice)

Clearance for U.S. Customs at TUS is in the building at the base of the iconic tower with T-U-C-S-O-N spelled out down its sides.

General Aviation

Inbound pilots should give notice by contacting CBP at (520) 799-8348 before 8 p.m. the preceding weekday of their planned arrival and provide the following information:

Aircraft registration number.
Name of pilot in command.
Place of last departure.
Estimated time and location of border crossing.
Intention to make TUS the airport of first landing in the U.S.
Number of U.S. citizen passengers on board.
Number of resident and nonresident alien passengers on board.
Estimated time of arrival at TUS.

Pilots should also include an ADCUS (advise Customs) notice in the remarks section of their flight plan. Be advised, however, the ADCUS notation in the flight plan does not guarantee Customs personnel will receive the ETA notification.

Commercial Airlines

Commercial airline flights with passengers are processed at the Federal Inspection Services facility at Gates A1 and A2 in the main terminal. Contact CBP at (520) 799-8348 for instructions.

Global Entry Enrollment Center

Global Entry applicants now have 545 days (18 months) from the date they receive conditional approval to complete the enrollment process due to the Centers being closed nationwide from March 19-September 7 due to COVID-19 concerns.

U.S. Customs and Border Protection is now at 7081 S. Plumer Ave., at the base of the iconic air traffic control tower at Tucson International Airport.

Phone: (520) 799-8348, ext. 5

Hours: 9 a.m.-4 p.m. daily (except U.S. federal holidays)

Global Entry is a U.S. Customs and Border Protection program that allows expedited clearance for pre-approved, low-risk travelers upon arrival into the United States. Members enter the United States through automatic kiosks at select airports. The program also includes expedited TSA Pre✓ through TSA Checkpoints at most U.S. airports, including Tucson International Airport. Enrollment in the program is good for five years.

Travelers must be pre-approved for the Global Entry program. All applicants undergo a rigorous background check and in-person interview before enrollment. To see if you are eligible to apply for Global Entry, click here.

If you are eligible, here is how to apply:

Create a Trusted Traveler Programs (TTP) account. Regardless of your age, you must have your own TTP account.

Log in to your TTP account and complete the application. A $100 non-refundable fee is required with each completed application.

After accepting your completed application and fee, CBP will review your application. If your application is conditionally approved, then your TTP account will instruct you to schedule an interview. To schedule an interview at the Global Entry Enrollment Center at TUS select the Tucson Enrollment Center from the appointment scheduler here. Interviews take place at the office at 7081 S. Plumer Ave. at the base of the historic and iconic air traffic control with T-U-C-S-O-N spelled out down its sides. Each applicant must schedule a separate interview.

For the interview bring your valid passport(s) and one other form of identification, such as a driver’s license or government issued ID card. If you are a lawful permanent resident, you must present your machine readable permanent resident card.

While Global Entry’s goal is to speed travelers through the process, members may still be selected for further examination when entering the United States. Any violation of the program’s terms and conditions will result in the appropriate enforcement action and termination of the traveler’s membership privileges.

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