Note: New pick-up locations are now in effect.
As passengers’ journey to get to and from the airport continues to evolve, the Tucson Airport Authority has made changes that put all ground transportation services in one central location at Tucson International Airport (TUS).
These changes benefit arriving travelers who now exit the terminal from the same doors no matter what mode of transportation they’ve selected. It also helps providers who no longer will have to waste time dealing with confusion from their clients.
As of March 2021, app-rides, taxis, shuttles, car and limousine services, and Sun Tran meet their passengers on the commercial roadways in front of the terminal.
Taxis, car services, limousines and parking, hotel and regional shuttles meet clients in the same general area as before but specific location for pick-ups may have changed (see illustration below).
Lyft and Uber drivers reach the new location from the staging area by taking the same general route but now when you turn right off Airport Drive to go toward the terminal, go the far left lane to enter the commercial roadway then stay to your right (do not go through the gate arm) for the designated pick-up area. Lyft and Uber drivers no longer pick up passengers at the Rental Car Center.
Signage inside the terminal will direct passengers to the new locations.
If you have questions please email: Wendy Shepherd.