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TUS Travel Information During COVID-19

Danette Bewley

If you are flying soon, welcome back to Tucson International Airport (TUS)!

Whether you are a Southern Arizonan or a visitor planning to come to the open spaces of our beautiful Sonoran Desert, please know your safety is our primary concern as you consider your decision to fly. That said, this page has been developed to provide you with current information about what to expect as you travel through TUS and on to your flight.

The Tucson Airport Authority, and its employees, as well as the many employees who work for the airlines, airport restaurants and shops, rental car companies, parking lots, ground transportation providers and federal agencies are committed to your safety and well-being.  We want your journey through TUS, a clean and sanitized facility, to be smooth and enjoyable, and for you to choose to fly TUS in the future.

I understand the impacts of the COVID-19 emergency will change how you travel. If your travel plans are for next week, next month or later, we look forward to seeing you and welcoming you back to TUS. In the meantime, stay safe and well.

Danette Bewley
President & CEO
Tucson Airport Authority

Latest Updates – July 3, 2020

  • Future airline schedule summaries are updated for Allegiant, Frontier, Delta, Southwest and United. (Learn more: TUS Airlines Schedules.)
  • More food and retail concessions have reopened in the terminal: Beyond Bread is now open on the A concourse, Bruegger’s Bagels and Ink media store are open on the B concourse and Arroyo Trading Post is open pre-security on the ticketing level. Additional food and retail concessions in the airport are planning to reopen in the next few weeks. (Learn more about the airport’s food and retail shops here.)
  • Alaska, Allegiant, American, Frontier, Southwest and United airlines now require passengers to acknowledge their health status at check-in. (Learn more: Airline Safety Protocols)
  • U.S. Customs and Border Protection has extended the temporary closure of the Global Entry Enrollment Center at TUS to August 11. (Learn more: Temporary Changes at TUS.)
  • Face coverings are required to be worn by anyone entering the terminal at Tucson International Airport (TUS). Airlines are also requiring face coverings to be worn by passengers and flight crews and Tucson area governmental jurisdictions have implemented similar requirements that apply throughout the region. (Learn more: TUS Cares – At the Airport)
  • The TSA has instituted some new procedures at the checkpoints to limit person-to-person contact that include requiring food be put in a clear plastic bag and screened separately, and passengers being asked to step outside the checkpoint area and restart the screening process to remove prohibited items from carry-on baggage that has caused an alarm. (Learn more about TSA changes in TUS COVID-19 Travel FAQs)

What to Expect Traveling Through TUS

Jump to these topics: 


TUS Cares – At the Airport

Face Covering Requirement

Anyone entering the terminal at Tucson International Airport (TUS) is required to wear a face covering over their nose and mouth, as recommended by public health officials to help slow the spread of the coronavirus. This measure by the Tucson Airport Authority conforms with measures by all airlines requiring passengers and flight crew members to wear face coverings. Pima County and the City of Tucson have issued similar orders for wearing face coverings that are in effect throughout the Tucson region. The TAA executive order applies to all TUS public facilities, including the airport’s main passenger terminal, the C gates building, the Rental Car Center and TAA parking facilities, including the shuttles and exit booth lanes. Read the news release here. Read the executive order here. For those arriving at the airport without a face covering, they are available for sale in the Arroyo Trading Post shop on the ticketing level and airlines have limited supplies for passengers.


Additional Safety Protocols

Tucson Airport Authority team members and our partners have been diligently working to help ensure your travel experience through Tucson International Airport (TUS) is as safe as possible. Our custodial crews take pride that their outstanding work in the terminal has long been recognized by passengers in our annual customer service surveys. The TAA is not wavering from those high standards and, in fact, has taken added measures.

The following are some of the TUS Cares measures and precautions:

  • Transparent acrylic shields have been installed at airline check-in, gate podium and baggage claim counters as well as points of transactions counters for rental cars and shops and restaurants.
  • New signage and markers for safe physical distancing have been installed in queues for airline counters and security checkpoints, gate waiting areas, around baggage claim carousels and in the rental car center.
  • Face coverings are being worn by employees of the TAA, TSA, the airlines and other airport companies at the airport to reduce the potential spread of COVID-19.
  • Restrooms are being monitored and cleaned multiple times throughout the day. All restrooms are disinfected overnight using specialized sanitation machines. (Fixtures – faucets, soap and paper towel dispensers, toilets – use touchless activation.)
  • “High-touch” areas (self-service kiosks, handrails, armrests, etc.) are cleaned multiple times throughout the day using EPA-approved disinfectants designed to kill bacteria/viruses within 5 minutes of application.
  • Gate waiting areas are being cleaned multiple times throughout the day with disinfectants and sanitized overnight.
  • More instant hand sanitizer dispensers have been added throughout the terminal.
  • Extra soap, the preferred method for washing hands, is maintained in restrooms, especially near food service areas.
  • Traditional drinking fountains have been taken out of service and dispensers with disposable paper cups have been installed next to water bottle filling stations on the concourses.
  • Deep cleaning of surfaces has been done throughout the terminal.
  • Airport Parking Shuttles are using new boarding and exiting procedures and limiting capacity to reduce potential for contact.

TUS Airlines Schedules

Airlines at TUS are adjusting schedules and flights to/from some nonstop destinations have been suspended. Below is a summary of schedule changes by airline and destination. Click on the airline name for a link to each carrier’s current travel advisory information.

Alaska Airlines

  • Portland, Oregon – Nonstop flights are scheduled to resume October 8.
  • Seattle – Reduced to 1 flight per day.

Allegiant Air

  • Bellingham, Washington – Flights are suspended.
  • Indianapolis – Seasonal flights have ended.
  • Las Vegas – New flights now on Fridays and Sundays.
  • Provo – Mondays and Fridays.

American Airlines

  • Chicago O’Hare – Nonstop flights have been reduced to 1 flight per day, except Saturdays, on a 76-passenger aircraft; which will change effective July 7 to a 128-seat aircraft operating on Sundays, Mondays, Thursdays and Fridays.
  • Dallas/Fort Worth – Schedule is reduced to 4 flights per day; which will increase to 5 flights per day effective July 7.
  • Los Angeles – Nonstop flights are suspended; 1 daily flight resumes effective July 7.
  • Phoenix – Schedule is reduced to 2 flights per day; which will increase to 3 daily flights effective July 7.

Delta Air Lines

  • Atlanta – Reduced to 1 flight per day.
  • Los Angeles – Reduced to 1 flight per day; which will increase to 2 flights per day effective August 1.
  • Minneapolis-St. Paul – Flights are scheduled to resume November 1.
  • Salt Lake City – 3 flights per day.
  • Seattle – Nonstop flights are suspended.

Frontier Airlines

  • Denver – Weekly flights on Saturdays

Southwest Airlines

  • Chicago Midway – 1 flight per per day.
  • Denver – 3 flights per day.
  • Las Vegas – 3 flights on Sundays, Mondays, Thursdays and Fridays; 2 flights on Tuesdays, Wednesdays and Saturdays.
  • Los Angeles – Reduced to 1 flight per day.
  • San Diego – Nonstop flights have been suspended and are currently scheduled to resume October 8.
  • San Jose – Nonstop flights have been suspended and are currently scheduled to resume October 8.

Sun Country Airlines

  • Minneapolis-St. Paul – Flights are scheduled to resume December 17 on Thursdays and Sundays, plus Tuesdays, December 22 and 29.

United Airlines

  • Chicago O’Hare – Nonstop flights are scheduled to resume September 8.
  • Denver – Reduced to 2 flights per day.
  • Houston – Reduced to 1 flight per day.
  • San Francisco – Reduced to 2 flights per day.

For future planning, check the current flight schedules to or from Tucson and any destination using the Plan Your Trip tool here.

Airline Health Safety Protocols

Airlines at TUS are using enhanced protocols to deep clean aircraft, including electrostatic cleaning and fogging procedures and disinfecting cabins and key touch points – like tray tables, arm rests, seatbelts, buttons, vents, handles and lavatories.

Additionally, the Centers for Disease Control and Prevention (CDC) notes that because of how air circulates and is filtered using HEPA filters, most viruses and other germs do not spread easily on aircraft. On average, cabin air is completely refreshed every 3 minutes (compared with every 5 minutes in a typical office building.)

To maintain safe social distancing at the gate, airlines have adjusted the boarding process by calling smaller groups or specific seat assignments. Passengers are asked to stay clear of the gate until being called to board.

All airlines at TUS require passengers and flight crews to wear face coverings, per CDC guidelines. Airlines are stepping up enforcement of the face covering requirement by denying boarding or banning customers from future flights if they refuse to wear a face covering after being asked to do so at least twice.

Alaska, Allegiant, American, Frontier, Southwest and United airlines now require passengers to acknowledge health status by responding to questions at check-in. Specific questions vary among the airlines but in general they ask passengers to agree to wear face coverings, and verify that you and your household members have not experienced COVID-19 symptoms in the last 14 days, you have not had close contact with someone who has tested positive for COVID-19 in the last 14 days, you are not experiencing a fever or elevated temperature and you have not been denied boarding by any airline due to health concerns in the last 14 days.

Frontier Airlines is also conducting temperature screenings of passengers and flight crews before boarding using touchless thermometers. Only those with a temperature reading below 100.4° Fahrenheit will be allowed to board. (If time allows, those whose temperature initially reads high will be given an opportunity to rest before receiving a second check.)

Read more about each airline’s enhanced safety protocols below:

Temporary Changes at TUS

As more passengers return to TUS some of the services in the terminal that had been closed or limited when passenger demand declined are beginning to reopen and expand hours. There will continue to be an emphasis on limiting person-to-person contact and maintaining safe social distancing, as recommended by public health guidelines.

  • Food concessions are reopening in the terminal. More information is here.
    • A Gates (Frontier, Southwest, Sun Country and United airlines) – Sir Veza’s Taco Garage opens 90 minutes before the first departure of the morning and closes with the final departure of the day, and Beyond Bread is open 6 a.m.-2 p.m.
    • B Gates (Alaska, American and Delta airlines) – Bruegger’s Bagels is open 90 minutes before the first departure of the day to 12 noon and El Charro Café is open 6 a.m.-final departure.
    • C Gates (Allegiant Air) – Market Express is open preceding each scheduled departure.
  • Retail shops that have reopened in the terminal:pen in the terminal are: (More here.)
    • Pre-security, ticketing level of the main terminal: Arroyo Trading Post is open 6 a.m.-6 p.m. daily.
    • A Gates (post security): Gates Pass by Hudson opens 90 minutes before the first departure of the day and closes with the final departure.
    • B Gates (post security): Ft. Lowell by Hudson opens 90 minutes before the first flight departure of the day and closes with the final departure, and Ink media store is open 5:30 a.m.-4:30 p.m. Learn more here.
  • The U.S. Customs and Border Protection Global Entry Enrollment Center at TUS will remain closed until August 11. Appointments can be made for future dates. Applicants now have 485 days (16 months) from the date they received conditional approval to complete the enrollment process due to the closure of the centers since March 19.
  • Face coverings worn over the nose and mouth are required by anyone entering the TUS terminal. This includes the main passenger terminal, the C gates building, the Rental Car Center and TAA parking facilities, including the shuttles and exit booth lanes. The executive order will be effective until further notice. Read the news release here. Read the executive order here.
  • American Airlines curbside bag check is suspended until further notice. (Southwest is the only airline at TUS currently offering curbside bag check.)
  • The Military Lounge is closed. A reopening date has not been determined.
  • Passenger assistance provided by TUS Airport Ambassadors is suspended until further notice.
  • The Airport Lost & Found office is closed to the public but can be reached by phone at (520) 573-8156 during business hours. More information is here.
  • The Tucson Airport Authority Administration Offices are closed to visitors. Employees can be reached by email or phone during business hours, 8 a.m.-4:30 p.m. Mondays-Fridays, except for holidays. The main phone number is (520) 573-8100.

TUS Travel FAQs For COVID-19

What should I do if I have a flight in the next 24 hours?

Generally, do as you always would have done. Check-in for your flight remotely if you can and have your boarding passes either on your mobile device or printed when you arrive at the airport to reduce person-to-person contact. (It is still possible to check-in at the airport, if necessary.) Bring a cloth face covering to wear (they are now required by Tucson local government jurisdictions, in the TUS terminal and on flights) along with some disinfectant wipes and hand sanitzer for yourself.  (The TSA is temporarily allowing carry-on hand sanitzer containers up to 12 ounces but they must be screened separately). When you arrive at TUS you will see we have added signs and floor markers as reminders to practice safe distancing, especially in queues for airline counters and TSA checkpoints. You can check the current status of today’s flights at TUS here.

 

What should I know about booking flights?

Airlines are adjusting their schedules to reflect changing passenger demand. If you are booking a future flight, you will not be able to buy a ticket on a flight that has been removed from the schedule (in some cases a removed flight may appear on the schedule but will show as “unavailable” or “sold out”). If you previously booked a flight that has since been taken off the schedule, your airline should contact you by your preferred contact method (email or text) with an alternate booking, which you may be able to change to another flight, receive a credit for a future flight, or receive a refund. You can check future airline schedules at TUS using the Plan Your Trip tool here.

I'm worried about booking a flight, what if something happens to me?

Airlines at TUS that normally charge a fee to change a reservation have temporarily relaxed the rules on new purchases of non-refundable discount tickets allowing you to change your plans and apply the value to another flight in the future. Specifics differ among airlines and apply to tickets purchased directly from the airline providing the service. Tickets purchased from an online service, a travel agent or another airline may have different fee policies. Airlines require that they be notified of your changed plans before the date your flight is scheduled to depart.

Below are the temporary change policies currently in effect for the airlines at TUS. Other waivers may apply for tickets purchased before July 1. (Click on the airline name to read more about its policies):

  • Alaska Airlines – Most new tickets purchased through July 31 for travel by June 30, 2021, can be changed or cancelled at no fee with the value applied for a ticket on a future flight within one year of the original travel date. Tickets purchased using Super Saver fares cannot be changed but the reservation can be cancelled with and a credit certificate issued that can be used on a future flight.
  • Allegiant Air – No fee for a one-time change on the purchase of new tickets with the value applied to another flight within one year of the date of original purchase.
  • American Airlines – Currently has two change fee waiver policies in effect allowing customers to retain the value of their ticket and apply it as a credit to a future reservation. One waiver applies to all tickets purchased for flights scheduled through September 30, 2020. The credit must be used on a flight completed by December 31, 2021. The second waiver applies on new bookings purchased by July 31, 2020, using main cabin, premium economy, business or first class fares (it excludes basic economy fares and award tickets). American has not set a deadline to use the credit on the second fee waiver.
  • Delta Air Lines – New tickets purchased through July 31 can be changed or cancelled at no fee with the value applied to another flight within one year from the original purchase date.
  • Frontier Airlines – For bookings made July 2-31, a one-time change or cancellation can be made for free, provided it is done at least 7 days in advance of the flight. Changed flights must be completed by September 21, 2021. Cancelled reservations must be rebooked within 90 days. There is no residual credit if the new fare is lower. Otherwise, Frontier’s regular policy allows for free changes made 60 or more days prior to departure. There is a $79 fee for changes made 14-59 days prior to departure and a $119 fee for changes made 13 days or less prior to departure, including same-day changes. Another option at Frontier is to buy a bundled package called “The Works.” It must be purchased as part of the initial booking and includes both a checked bag and a carry-on bag, seat selection, priority boarding, flexibility to change flights as well as the ability to get a refund if you cancel.
  • Southwest Airlines – Does not charge change fees and offers credit for flights changed or cancelled at least 10 minutes prior to scheduled departure. Credits for flights originally planned to for March 1-September 7, 2020, are good through September 7, 2022.
  • United Airlines – New tickets purchased through July 31 can be cancelled or changed without a fee and the credit applied to a future flight within 12 months of the date the original ticket was issued. United is not issuing additional credits if the new fare is lower than the original ticket.

What happens if there's a travel restriction after I buy my ticket?

If a travel advisory is put in place – and it could be for other reasons, such as weather – airlines will make accommodations to allow changes. To see each airline’s current travel advisory, click on the airline name under TUS Airlines Schedules.

What if I want a refund on my airline ticket?

While airlines are waiving change fees, the non-refundable part of discounted non-refundable fares has not changed. However, U.S. Department of Transportation (DOT) rules say if an airline cancels a flight and you choose to cancel your trip as a result, you are entitled to a refund back to your original form of payment for the unused transportation, even on non-refundable tickets. You are also entitled to a refund for fees paid for such things as checked baggage and seat assignments.

On April 3, the DOT issued an enforcement notice (read it here) reminding airlines they need to refund passengers in the event that their flights are cancelled or there are significant schedule changes that are unacceptable to the passenger. The DOT noted that because this is an unprecedented situation, it will exercise enforcement discretion, and will give airlines the opportunity to become compliant before taking further action.

On May 12, the DOT issued a second notice to airlines, along with answers to specific questions. Read the notice here.

In “normal” times when a flight is cancelled, passengers usually want to be re-booked on to the next available flight and that’s what airlines are continuing to do. In most cases if the airline can still get you to your destination without a significant delay, as defined in each airline’s Contract of Carriage (called Conditions of Carriage by American Airlines) you would not qualify for a refund.

The bottom line is, if you want the peace of mind that you will get a refund if you choose to cancel your trip for any reason, buy a non-discounted refundable fare but those tickets can be expensive.

Is TSA doing anything differently at the security checkpoints?

Yes, there are several changes intended to protect employees and passengers. TSA is requiring employees to wear face coverings while on duty and has implemented the following measures for passengers going through airport security:

  • Passengers now place their own ID or boarding pass directly on the electronic reader rather than handing it to an officer.
  • Liquid hand sanitizer containers up to 12 ounces are permitted in carry-on bags but because they are larger than the standard allowance of 3.4 ounces of liquids they must be removed from the bag and screened separately.
  • Food is screened separately. Carry-on food should be placed in a clear plastic bag then put into a bin to go through X-ray screening. The clear plastic bag allows an officer to visually inspect what’s inside if it triggers an alarm.
  • Carry-on baggage alarm may require passengers to restart screening process from beginning. To eliminate person-to-person contact, a passenger whose bag has triggered an alarm for an item (such as a forgotten bottle of water or other liquid, larger-sized hand sanitizer bottle, or a laptop) that wasn’t removed, may be directed to exit the checkpoint area to either dispose of the item or remove it from the bag to resubmit it separately for screening. This would require the passenger to return to the beginning of the checkpoint queue.
  • State-issued driver’s licenses or IDs that expired March 1, 2020, or later will continue to be accepted at the checkpoint as identification for up to one year. (Separately, to limit in-person visits to motor vehicle offices, Arizona has extended the expiration dates for Driver Licenses due to expire March 1-September 1, 2020, for an additional six months; meaning a license that expired on June 14, for example, now expires on December 14, 2020.)
  • Travelers wearing face coverings will be asked to move them briefly to allow the TSA officer to verify identity.

To reduce the amount of touching, passengers are asked to secure personal items normally carried in their pockets (phone, wallet, keys, coins, etc.) in the carry-on they put though the X-ray system rather than putting them loosely in a bin.

Otherwise, the following precautions remain in effect at TSA checkpoints:

  • Disinfectant sprays that are flammable are prohibited in either carry-on or checked bags. (TSA has a “What Can I Bring?” tool here.)
  • There are no restrictions on bringing disinfectant wipes through security.
  • Passengers may request TSA officers use new gloves during the screening process. Officers are directed to use a fresh swab for each passenger when testing for explosive material.

The TSA has updated information about its response to the coronavirus here.

Should I wear a face mask at the airport?

Yes. Just as Pima County and the City of Tucson have done, there is a requirement that anyone entering the terminal at Tucson International Airport (TUS) must wear a face covering over their nose and mouth. Read the news release here. Read the order here. All airlines at TUS also require passengers to wear face coverings.

You should also know airlines have stepped up their enforcement of the requirement to wear face coverings. Passengers who refuse to wear them and are not exempt, risk being denied boarding and/or being banned from traveling on future flights.

The expectation is that people will bring and wear their own face coverings but the airport and airlines have limited supplies for those who arrive without one. Masks are available for sale in the Arroyo Trading Post retail shop on the ticketing level, pre-security. It is open from 6 a.m.-6 p.m. daily.

While going through the TSA Security checkpoints passengers will be asked to briefly move face coverings to allow the officer to verify identity.

The requirements to wear a face covering are in keeping with guidance from the Centers for Disease Control and Prevention (CDC) that recommends wearing “simple cloth face coverings” for situations where social distancing of 6 feet is difficult to maintain. The CDC says the guidance is prompted by indications that “a significant portion of individuals with coronavirus lack symptoms (are asymptomatic) and that even those who eventually develop symptoms (pre-symptomatic) can transmit the virus to others.” In other words, any of us could be carriers of COVID-19 and wearing a face covering may help prevent us from transmitting it to others. Maintaining safe distances is the most important safeguard but you can take some comfort if others around you are wearing face coverings.

Are there health screenings for passengers at the airport?

Not at the present time. The Tucson Airport Authority’s Emergency Medical Services team has been trained and provided with specific guidance on COVID-19 and is prepared to respond to emergencies at TUS. Flight crews and airport personnel are required to contact the Centers for Disease Control and Prevention (CDC) if an individual is sick with specific symptoms.

There is considerable debate over conducting temperature checks of passengers. The CDC says temperature screenings at airports were ineffective in the early months of COVID-19’s spread into the United States when the agency conducted checks of more than 30,000 individuals at 11 airports but failed to detect a single case of the virus. Airlines, however, are supporting a proposal for the TSA to administer temperature checks. This is an evolving situation and could change.

At TUS, Frontier Airlines has implemented its own temperature screenings of passengers and flight crews before boarding, using touchless thermometers. Only those with a temperature reading below 100.4° Fahrenheit are allowed to board.

Should I arrive earlier than normal for my flight?

So far the impacts of measures instituted as a result of COVID-19 have had little to no impact on the time it takes to check-in and go through TSA security. Barring unforeseen circumstances, arriving 90 minutes ahead of departure at TUS should still be good.

What are the airlines doing about social distancing on the plane?

This is where it gets difficult. To offer the low fares customers have come to expect, airlines rely on being able to sell as many seats on a flight as possible to spread out the costs. But to help assure passengers during the COVID-19 emergency, airlines are implementing measures to encourage social distancing. The success of those efforts cannot be guaranteed, which is why airlines are requiring passengers to wear face coverings.

The following is a rundown of the guidelines implemented by the airlines at TUS:

  • Alaska Airlines – Is limiting ticket sales to 65% of aircraft capacity and blocking middle seats on flights through July 31. Families who wish to be seated together using a middle seat can request to do so. Face coverings are required for passengers over the age of 12. Passengers are also required to complete a health agreement at check-in. Non-exempt passengers who refuse to wear a face covering risk receiving a warning that could result in being banned from future flights.
  • Allegiant Air – Is not limiting capacity. Crew members may reseat passengers to provide additional distancing when aircraft capacity gets above 65%. Passengers may request to be notified if their flight exceeds 65% capacity so they can evaluate alternate travel options. Passengers are being offered a personal safety kit upon boarding that includes a single-use face mask and sanitizing wipes. Allegiant requires passengers to complete a health check form at check-in and has made it mandatory for passengers to wear face coverings.
  • American Airlines – Is not limiting capacity. On flights through September 30 where at least 70% of passengers have checked in, there will be an opportunity for passengers to change to another flight at no additional charge. Passengers may also change seats after boarding is complete to achieve better distancing. Face coverings are required to be worn, with exceptions for young children and persons with an underlying health issue. American may deny boarding to anyone who refuses to comply with the face covering requirement. Passengers are also required to complete a coronavirus symptom checklist at check-in.
  • Delta Air Lines – Is limiting capacity to 60% of the main cabin and 50% of first class on flights through September 30. Middle seats are blocked on larger aircraft and some aisle seats are blocked on smaller aircraft. Face coverings are required to be worn with exceptions for young children and people with medical conditions. Passengers who refuse to comply with the face covering requirement risk future flight privileges with Delta.
  • Frontier Airlines – Is blocking middle seats up to 12% of aircraft capacity on flights through August 31 and making the adjacent seats available for purchase. Face coverings are required to be worn except by small children. Frontier also requires passengers to complete a health acknowledgement form and conducts temperature checks of passengers and crew members. Only those with a temperature reading below 100.4° Fahrenheit will be allowed to board.
  • Southwest Airlines – Is limiting the number of tickets sold on each flight through September 30 to allow for the middle seat to remain open, but is still keeping its open seating policy. The middle seat is available to families who are traveling together. Face coverings are required to be worn by passengers and those who refuse to comply could be denied boarding. Southwest also requires passengers to complete a health declaration form at check-in.
  • Sun Country Airlines – Is not limiting capacity but is blocking middle seats during reservations. It is possible for middle seats to be assigned at the airport. Families traveling together who wish to use a middle seat may request to do so. Passengers are required to wear face coverings.
  • United Airlines – Is not limiting seat capacity but is limiting seat selection at booking. In cases where a flight is more than 70% booked, passengers have the option to change to another flight. United requires passengers to complete a “Ready to Fly” health checklist. United has also taken a firm stand on passengers who refuse to comply with face covering requirements. Any passenger not wearing a covering will be reminded of the requirement twice. After that the crew is to file an incident report. After the flight has reached its destination, a security team will investigate the incident and take the necessary action regarding the customer’s travel on future United flights.

Are there any travel restrictions on flights coming or going from Tucson?

No, there are no travel restrictions to or from any nonstop destination served by airlines at TUS. There are, however, restrictions on international travelers returning to the United States. The Centers for Disease Control and Prevention (CDC) has information here.

Do I have to quarantine after traveling?

Arizona currently does not require arriving passengers to quarantine themselves. However, several other states have issued mandatory quarantine requirements including some that specifically require it of people arriving from Arizona. To learn about states requiring self-quarantine for arrivals from Arizona, click on the following state names: ConnecticutKansasNew Jersey, New York and Pennsylvania. States requiring all arriving passengers to self-quarantine are: Alaska (can be avoided with proof of a negative result from a test taken in the previous 72 hours to 5 days), Hawaii, Maine, Massachusetts, New HampshireNew MexicoOhio, Rhode Island and Vermont.

 

COVID-19 Personal Precautions

The following precautions from health officials have been shared with TAA employees and is considered recommended advice for all:

  • Wash hands often with soap and water for at least 20 seconds. (Alternatively, use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.)
  • Practice social distancing, keeping 6 feet of distance from unknown individuals.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using a disinfectant cleaning spray or wipe.
  • Stay home if you are sick.
  • Seek medical care if you have:
    • A persistent temperature elevation despite using fever reducing medication
    • A sustained dry cough
    • Difficulty catching your breath

COVID-19 Info

The following links provide factual information about COVID-19:

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Tucson International Airport
7250 South Tucson Boulevard
Tucson, AZ 85756
(520) 573-8100