Under minimal supervision and administrative direction, is responsible for the administration of the Tucson Airport Authority (TAA) commercial insurance programs, property and liability claims management, certificates of insurance management, and other assigned finance department duties.
The following functions and all other functions not included in this job description are to be performed in the best interests and for the greater good of TAA.
- Coordinate activities with TAA’s broker to secure appropriate insurance policies or contracts for the airport facilities, fleet, personnel and policy makers.
- Coordinate broker request for proposal and qualifications process and review of documents with broker consultants or legal counsel.
- Investigate and recommend insurance liability limits for contractors, tenants, and other airfield users; enforce compliance with established liability limits and policies.
- Collect, track and analyze insurance information illustrating TAA’s trends as compared to trends in the marketplace related to the aviation industry through membership in insurance related organizations, close affiliation with carrier representatives and ongoing communication with brokers.
- Oversee all commercial insurance lines on an ongoing basis including liability, property and casualty, auto, and worker’s compensation. Coordinate all property damage and liability claims, whether insured or uninsured, internally or by overseeing the efforts of insurance company claims adjusters, independent third party claim adjusters and appropriate vendors; coordinate subrogation of claims with third parties.
- Coordinate Certificate of Insurance compliance requirements for all TAA business partners, including tenants, vendors, and ground transportation providers.
- Act as the primary insurance related customer service contact for airport tenants; resolve insurance related problems as they occur; coordinate complicated issues with appropriate TAA staff.
- Foster a culture of risk management and mitigation within TAA departments.
- Analyze trends and establish policies, procedures, and guidelines as necessary to manage risk and reduce liability exposure in collaboration with Safety Manager and other TAA staff.
- Administer tenant performance bonds and letters of credit to assure compliance with lease requirements.
- Research information and organize data in a meaningful manner.
- Perform or verify lease management functions, including but not limited to data input into Airport Business and Revenue Manager (ABRM), or equivalent system, of newly executed leases, contracts, agreements, and rate provisions, as well as scanning and linking documents, creating and monitoring task assignments and alerts, and entering minimum insurance language; verify accuracy of lease rates invoiced to tenants; and update existing information as it pertains to changes in contacts and calculation of rent adjustments.
- Participate in the annual budget process by researching and providing insurance premium estimations.
- Invoice ground transportation providers; collection of permit fees.
- Assist in other Finance Department duties as assigned.
- Be responsive to airport emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize Incident Management System (ICS)/National Incident Management System (NIMS) protocols and procedures; coordinate and/or participate in after-action emergency de-briefing with appropriate departments and stakeholders.
The above listed functions are not necessarily all the essential functions. Job duties and functions may be expanded or reduced by management based on future changing needs and job requirements.
A Bachelor’s degree in Public Administration, Business Administration, Risk Management or other related fields; five years of experience with commercial lines property and liability insurance management, customer relations, or finance/accounting, preferably in an airport environment. TAA will consider any equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities sufficient to demonstrate aptitude for the position.
Required Knowledge, Skills, and Abilities:
- Insurance processes.
- Principles of business management and administration.
- Microsoft Office and business management software with actual working experience.
- State laws and a variety of practices and procedures as they pertain to commercial insurance.
- Researching information and organizing data in meaningful form, making sound judgments, drawing accurate conclusions, and making appropriate recommendation.
- Organization, oral and written communication, proofreading and independent critical thinking.
- Self-motivation and taking initiative to complete quality work that furthers the mission and goals of the department and TAA.
- Work primarily in a typical, temperature controlled administrative office setting in a semi-enclosed work space.
- Plan and implement comprehensive research studies to interpret data and analyze results; recognize, define and solve complex problems; negotiate complex agreements or settlements; prepare clear, concise oral and written external and internal communications, reports and presentations.
- Perform tasks with a high degree of accuracy, attention to detail, with mature judgment, in fast moving work surroundings, with deadlines and multiple projects.
- Initiate and organize responsibilities without observant supervision, and take independent action relative to work problems requiring immediate solutions.
- Read, write, and speak the English language in an articulate, fluent manner.
- Communicate via telephone with sufficient clarity to be understood by others.
- Use office machines (i.e., fax, calculators, copy machines, mail machines, and other office machines).
- Establish and maintain effective professional working relationships with departmental personnel, other TAA personnel, and outside agencies.
- Understand that dissemination of information outside of job requirements is based on “need-to-know”; maintain discreet and professional sense of confidentiality due to sensitive nature of job functions.
- Be sensitive and aware of actions and reactions of employees, tenants, and outside agencies, the general public, and inform supervisor of appropriate concerns.
- Engage in self-improvement activities, and training.
- Perform cross training within work environment.
- Continually learn and apply the latest up-to-date technical knowledge and skills in functional area of responsibility. Strive to become an expert in field by taking initiative for on-the-job learning experiences, as well as seeking out formal education and coursework for continuous growth and development.
- Understand own strengths and weaknesses, seek input from supervisor and peers about how to improve, and focus on continuous self-improvement activities.
Licenses; Certificates; Special Requirements:
- Valid Arizona driver’s license.
- Must obtain and maintain access to the Security Identification Display Area (SIDA).
- Must successfully complete the National Incident Management System (NIMS) 100, 200, 700, and 800 course requirements and certification within the first year of assuming the position.
- As an employee, you are deemed to be essential personnel as part of TAA’s emergency response, and must respond to airport incidents, as requested/required.
- Will serve at the pleasure of the President/CEO and is not covered by the TAA termination appeals process.